What should you do if a patient requests their prescription and pupillary distances?

When a patient requests their prescription and pupillary distances, it is important to prioritize patient safety and education. Counseling the patient about the risks associated with online purchasing is a crucial step. Many patients may not be aware that purchasing eyewear online without a proper fitting can lead to various issues, such as incorrect lens power, improper alignment of the optical center, and potential discomfort. By informing the patient about these risks, you help ensure they understand the implications of their choices regarding vision care.

Moreover, discussing the importance of professional help in eyewear fitting reinforces the value of having a trained professional involved in their eye care. This approach educates the patient, enabling them to make informed decisions, while still respecting their autonomy in choosing how to obtain their eyewear. Providing just the prescription without context might lead them to make a choice that isn't in their best interest due to a lack of understanding of those associated risks.